FAQs

When will I receive my Birth pool?

To maximise your Birth Pool hire period we aim to deliver your Birthing pool to you around 36 weeks. We will contact you after your booking to confirm dates.

What is the cost for delivery?

Our birth pool hire prices include delivery either way to UK Mainland, inc Highlands & Islands.

If you require a Saturday or Sunday delivery there is an additional cost of £25. (must be ordered before 1pm on Friday to have this as an option)

Can I order extra items?

Of course. There is an 'additional accessories' category on the website for water birth products available alongside your birth pool hire. These will be shipped FOC with your Birth Pool hire and come under the standard distance selling regulations.

Do I get instructions on how to use the Birthing pool?

Inside the Birth pool hire kit you will receive 4 fliers with step by step guides on the following:

  • Contents & Pre-Checks.
  • Inflating & Filling.
  • Cleaning Up and Re-Packaging.
  • Returning Your Birth Pool.

Taking the guess work out of things for you and your birth partner. 

How do I return my hire pool?

Our Birth pools are shipped in heavy duty shipping containers that are re-used for returning your Birth pool.

A returns label is provided with a list of local 'drop-off points' usually within 1-2 miles of your location. When you are finished with your pool and it has been packed according to the instructions provided, simply take it to the most convenient drop-off point. Return is expected within 48 - 72 hours after use.

NO waiting in for a courier.
NO courier ringing just as you and baby manage to finally get a nap.
NO pool getting in your way.