Refund Policy

If you cancel a Birth pool hire before 9am on the day of dispatch we will refund the hire in full.

Cancellation is not accepted after dispatch – the birthing pool will come under our standard terms of hire as quoted in our Terms & Conditions. Birth Pool Hires are classed as a service and as such are not governed by the distance selling regulations.

The Birthing Pool hire period is 6 weeks – return must be made within 48 hours of use for hygiene reasons. 

The costs to us remain the same regardless of a quicker return, so we cannot refund for early return or non-use.