FAQs

**Please note that our hires are only available for MAINDLAND UK
If you live in Highlands / Islands please contact us as we may still be able to help you have your home waterbirth**


When will I receive my Birth pool?

To maximise your Birth Pool hire period we aim to deliver your Birthing pool to you around 36 weeks.
You will receive an email from our hire department with a dispatch date within 1 working day of placing your order.

What is the cost for delivery?
Our birth pool hire prices include delivery either way to UK Mainland.

If you live 

If you require a Saturday delivery there is an additional cost. Simply select this option at checkout.

How do I know the pool I want is in stock?

We update our website daily at the moment as we are seeing huge demand for our hires.

If you can put the item in your basket & proceed to checkout - it is in stock.

If you cannot see anything in stock for your dates please do get in touch via phone
or via the website https://www.thebirthpartnership.co.uk/Content/5/Contact-Us 


Can I order extra items?

Of course. There is an 'additional accessories' category on the website for water birth products available alongside your birth pool hire.

These will be shipped FOC with your Birth Pool hire and come under the standard distance selling regulations.

Do I get instructions on how to use the Birthing pool?

Inside the Birth pool hire kit you will receive a comprehensive instruction booklet.

If you have any questions simply email or call us.

What happens if baby has not arrived and my pool is due for return?

The hire period is maximum 6 weeks. We usually dispatch around 36 weeks, covering the period until 42 weeks.

Howeve we fully understand babies have tehir own timetable and if baby still hasn't arrived within a couple of days of the hire reutrn date please
just get in touch with us and we cane extend the hire free of charge.
 


How do I return my hire pool?

Our Birth pools are shipped in heavy duty shipping containers that are re-used for returning your Birth pool.

We ask you to arrange a collection for your birth pool within 48 hours of baby's arrival for hygiene reasons.

Simply visit https://www.thebirthpartnership.co.uk/Return-Your-Pool/ to book your collection anytime,
or call us during working hours on 01526 344266.