FAQs

When will I receive my Birth pool?

To maximise your Birth Pool hire period we aim to deliver your Birthing pool to you around 36 weeks.
You will receive an email from our hire department with a dispatch date within 1 working day of placing your order.

What is the cost for delivery?
Our birth pool hire prices include delivery either way to UK Mainland, inc Highlands & Islands.

If you require a Saturday or Sunday delivery there is an additional cost of £20.

How do I know the pool I want is in stock?

We update our website daily at the moment as we are seeing huge demand for our hires.

If you can put the item in your basket & proceed to checkout - it is in stock.

If you cannot see anything in stock for your dates please do get in touch via phone
or via the website https://www.thebirthpartnership.co.uk/Content/5/Contact-Us 


Can I order extra items?

Of course. There is an 'additional accessories' category on the website for water birth products available alongside your birth pool hire.

These will be shipped FOC with your Birth Pool hire and come under the standard distance selling regulations.

Do I get instructions on how to use the Birthing pool?

Inside the Birth pool hire kit you will receive a comprehensive instruction booklet.

If you have any questions simply email or call us.

How do I return my hire pool?

Our Birth pools are shipped in heavy duty shipping containers that are re-used for returning your Birth pool.

We ask you to arrange a collection for your birth pool within 48 hours of baby's arrival for hygiene reasons.

Simply visit https://www.thebirthpartnership.co.uk/Return-Your-Pool/ to book your collection anytime,
or call us during working hours on 01526 344266.